Costuming Manager runs the daily Costuming Operations of Operational Costume Issues, Entertainment, and/or Character Costuming locations.
Live Event / On Location Services
Orlando, Florida Area
Jun 23, 2023
Costuming Manager runs the daily Costuming Operations of Operational Costume Issues, Entertainment, and/or Character Costuming locations. You will lead, mentor, and develop Cast with a constant eye toward inclusion, and build positive relationships with business partners in a fast-paced environment.
The Costuming Manager serves as the front-line leadership point of contact, representing the Costume Operations area to other operations, senior leaders, and operational integration teams.
You will report to the Area Manager Costuming
- Ensure an environment where Guest and Cast Member safety are the first priority and seek opportunities to improve Guest service
- Monitor and Analyze inventory quantity and quality using software SAP (System, Applications, and Products) and GUS (Garment Utilization System)
- Meet annual financial targets
- Ensure safety plans are included as part of quality, scope, budget, and schedule requirements
- Perform administrative responsibilities such as attending meetings, compiling operational metrics, completing required reports, and reading and responding to emails
- Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in daily functions and when implementing decisions
- Create an environment of inclusion where diverse thoughts and ideas are recognized
- Recognize and develop Cast Members and hold them accountable for delivering excellence in safety, courtesy, inclusion, show, and efficiency
You will have
- Minimum 3 years of theatrical, entertainment, costuming, and/or related management experience
- Minimum 1-year leadership experience and/or experience in a role of higher responsibility such as Coordinator, Crew Chief, Lead, Trainer, or the like
- Proficient in standard office software programs and mobile electronic devices
- Passion for partnering, coaching, and mentoring
- Problem-solving skills, influencing abilities, and ability to provide effective feedback
- Self-Assured, articulate, and professional speaking & writing abilities (and experience)
- Experience initiating, organizing, and completing multiple tasks promptly
- Ability to share creative and new ideas
- Experience with budgeting and scheduling
- Passion for delivering phenomenal guest service
- Ability to be flexible with work schedule, including weekends and holidays
- Shown experience with Walt Disney World® collective bargaining agreements
- Demonstrated knowledge of MyTime, EISS, and SAP
- Previous experience within Entertainment Operations, Attractions, Merchandise, and/or Food and Beverage line of business
- Fluent in Spanish or Haitian Creole
- High School degree or equivalent
- Bachelor's degree or equivalent is preferred.